This 5-page Service Level Agreement covers the following amongst others;
- Definitions and Interpretations
- Terms of the Agreement
- Fee Structure
- Payment Terms
- Obligations of the Service Provider
- Governing Laws
It is written within the context of South African law and it is important to note that the Service Provider is responsible for their tax obligations to SARS and that no more than 80% of their annual fee shall be paid to them by the Company.